Event General

What day is Bunny Hop?

Bunny Hop 2024 will take place between April 3rd and April 6th, 2024

What exactly is my "Ticket" to Bunny Hop?

Your T-Shirt & Wristband are your tickets for the night of the event. You need BOTH to enter the bars, so don't loose either!

My Friends are on a Different Team, can I go with them?

Unfortunately you MUST follow the team schedule you are assigned because each team has a capacity!

What are the Event Hours?

Bunny Hop starts between 7pm. We highly recommend arriving at your first bar at 7pm. This way you can meet your team and start with the whole squad!

T-Shirt Pickup

What do I have to bring to get my T-Shirt Package?

You'll need an image or printout of your ticket with a barcode, or the Mobile Wallet QR code.

Do I have to print out my ticket?

Tickets are scannable from Mobile Phones!

Note: Please ensure your screen brightness is up and try to avoid displaying tickets on a cracked screen.

What if I can't make the T-Shirt pick up time?

We recommend that you try and find a friend pick up your T-Shirt. Remember to give/send them your ticket!

Note: There is always a final T-Shirt Pickup on the event day which will be listed online after the initial T-Shirt Pickup has concluded!

Does the Name on the Ticket need to match the person using it?

No, the name on the ticket does not need to match the person who will be using the ticket!

Can I change the size of my T-Shirt?

T-Shirt sizes can be changed until the set cut-off date, Monday March 25th, 2024 at 11:59pm (EST). After the set cut-off date, we will no longer be able to make any changes to orders that have been processed. To change your shirt size prior to the set cut-off date login to your TicketLabs account HERE

Ticketing

When do Tickets go On-Sale?

Tickets for Bunny Hop go on-sale between 12pm on February 28th and 3pm on February 29th. Check the specific city page to see when tickets go on-sale for your Bunny Hop city. View On-Sale Times Here

Buy Smart, Buy Safe!

Please use extreme caution when purchasing tickets from Kijiji or Craigslist. Ticketlabs and the event organizer will not be responsible for lost or stolen tickets. We highly recommend that any ticket purchases should only be made through the event's authorized ticketing vendor.

TICKETLABS.COM is the only authorized ticketing vendor of Bunny Hop

Authorized Ticketing Vendors

Ticketlabs (www.ticketlabs.com) is the only authorized ticketing vendor for this event. Please do not purchase tickets from any third-party vendors. There is a very high chance that the tickets are not real.

Can I Refund my Tickets?

All sales for this event are final. No refunds will be granted after a purchase has been processed.

I Can't Find My Tickets
I Never Receieved my Tickets
Can I Change the Size of my T-Shirt?

T-Shirt sizes can be changed until the set cut-off date, Monday March 25th, 2024 at 11:59pm (EST). After the set cut-off date, we will no longer be able to make any changes to orders that have been processed. To change your shirt size prior to the set cut-off date login to your TicketLabs account HERE

Can I Change my Team Number?

Team number changes are only possible if the desired team HAS AVAILABILITY at the time your request is processed.

Your team number can be changed through your TicketLabs account HERE

Important Notes:

- Our team is unable to change your ticket to the desired team if it is sold out

- If you switch teams there is a chance the previous team you were on may not be available if you wanted to switch back. We are unable to make any adjustments if a team is sold out.

- Once a ticket has been scanned it can no longer be modified.

Teams

Do I Need to Stick with my Team's Schedule?

Yes. It its very important that you stick with your teams schedule because if your team is not supposed to be at the bar you’re at, they will not let you in.

Can I Change my Team Number?

Team number changes are only possible if the desired team HAS AVAILABILITY at the time your request is processed.

Your team number can be changed through your TicketLabs account HERE

Important Notes:

- Our team is unable to change your ticket to the desired team if it is sold out

- If you switch teams there is a chance the previous team you were on may not be available if you wanted to switch back. We are unable to make any adjustments if a team is sold out.

- Once a ticket has been scanned it can no longer be modified.

How can I be a Team Captain?

Check out the Captains Application if you're interested in helping lead Bunny Hop!

How will we know when to go to the Next Bar?

Your captains will be rallying you all up before you rotate but you also have a schedule with you to follow incase you get lost!

Where will we Meet the Rest of our Team?

Teams will meet up to get the night going at the first bar location listed on your Team Card.

How Many People are on a Team?

Teams vary in size, generally ranging from 125 people to 250 people per team.

I also got a Wristband, what does the Wristband do?

The wristband indicate which team you are on. It is very important that you don't lose your wristband. We are unable to replace lost or misplaced wristbands.

Other Information

Social Contests

Every social contest will have one winner per contest, unless clearly specified otherwise.

Unless stated otherwise, the first person to comment the correct answer will be deemed the winner.